Hecate Mapbox is a location-based CRM that enables small and medium businesses to get more insights from their customers' information. It helps collect the data, organize it, and represent it as smart map overlays.
Hecate Mapbox
Challenge
The Challenge
We were challenged to create a proof of concept and verify this idea based on a small number of businesses located in Costa Rica.
Result
AI-powered Location-based CRM
As a result of our journey with our client, we delivered a visually crisp, minimum lovable prototype (MLP) of the platform that presented the power of location-based data visualizations. We concentrated on the intuitiveness of use and the ease of setup that is crucial for each SMB.
Features that simplify
the complexity
Ample Visualization
Heatmaps, diagrams, charts, everything is built to convert data into meaningful, easy-to-get insights to make data-driven decisions.
Automated Data Collection
Driven by crawlers and publicly available APIs, covered with an AI engine, the system captures customer feedback and dozens of additional data points.
Sweeping Analysis Tools
Hecate Mapbox provides a comprehensive AI-powered data analysis toolset customized per SMB usage to provide meaningful insights.
Incredible Ease of Use
The self-service system is built so everyone can start using it and get business value in several hours. No commitments, no hustle!
Impact
How We Helped
Hecate Mapbox was launched in closed beta in mid-2020, providing the new exciting digital experience for a pre-selected list of early adopters.
Hecate Mapbox
by the numbers
- 30
SMBs
got early-bird access to the system and continued using it on at least a weekly basis.
- +20%
Net Promoter Score
average growth was reported by Hecate users in 3 months of use.
- 2.5
Hours
on average it takes to integrate the system into the existing business processes
- 5
Months
it took the team to get from the first meeting to the initial platform launch.
- 14
Visualization types
are used to convert unreadable tables into easy-to-use map overlays and meaningful charts.